Before trying our system a lot of our doctors will ask us —
“How do I know I can trust your operators to represent our practice well?”
It’s important that our team reflects the level of service equal to the service you provide at your office. Before we start any campaign, we want to get to know your practice. We create a detailed spreadsheet that aids us with important information about your business and doctors in real-time. We get to know your staff members and train them for the interactions we’ll be having on a sometimes daily basis. We role-play together to iron out any kinks before the first call ever comes through. We know that we only get one chance to make a quality first impression, and we endeavor to make certain that happens.